Signal Hill ChamberHelp Center
ContactMember sign in
Getting Started
  • How to Contact Chamber Support
  • What to Include in a Support Request
  • How to Search the Help Center
  • How to Update Notification Settings
  • How to Access Sign In and Security Settings
  • How to Open a Direct Help Article Link
Your Profile & Company
  • How to Update Your Profile Photo
  • How to Update Company Information
  • How to Create an Additional Company Profile
Messaging & Notifications
  • How to Start a New Direct Message
  • How to Start a Group Message
  • How to Manage Notification Feed and Filters
  • How to Choose Email Notification Preferences
  • Why Am I Not Receiving Direct Message Emails?
Before You Join
  • How to Find Upcoming Public Chamber Events
  • How to Register for a Public Event as a Guest
  • What to Do If Guest Event Checkout Fails
  • How to Browse the Public Member Directory
  • How to Become a Member from the Public Website
  • How to Contact the Chamber from the Public Site
Events & Directory
  • How to Browse Companies and Members in Directory
  • Why Is the Members Tab Locked in Directory?
  • How to Register for Events and Track Attendance
  • Where Can I Find Board Meetings?
  • How to Find Past Events
Account & Access
  • Why Can't I Sign In to My Account?
  • How to Reset Password or Manage Google Sign-In
  • What to Do If Your Member Profile Is Not Linked
  • What If I Do Not Receive a Login Code or Prompt?
  • How to Sign In from the Public Site
  • How to Reset Password from the Sign-In Page
Billing & Membership
  • How to Open Billing Settings
  • How to Change Membership Tier
  • How to Change Chamber Support Level
  • How to Invite Coworkers and Manage Company Seats
  • How to Transfer Company Billing Ownership
  • How to Find and Download Invoice Receipts
  • How to Cancel Membership at Period End
  • How to Cancel Your Membership
FAQ & Troubleshooting
  • What File Types Can I Upload to Support Chat?
  • Why Did My Image Upload Fail in Support Chat?
  • How to Share Screenshots with Support
  • Common Fixes for Loading or Refresh Issues
  • How to Report a Bug with Steps and Screenshots
Help CenterBilling & Membership

Billing & Membership

Membership tier, support level, invoices, and company seats.

8 articles

  • How to Open Billing Settings

    Where to find membership tier, renewal, invoices, and the Manage Billing button.

  • How to Change Membership Tier

    Upgrade or downgrade your membership tier through the Stripe Billing Portal. Owner-only.

  • How to Change Chamber Support Level

    Add or change a Chamber Champion or Hall of Fame supporter tier alongside your membership.

  • How to Invite Coworkers and Manage Company Seats

    Add coworkers to your company's shared membership. Owner-only.

  • How to Transfer Company Billing Ownership

    Move billing control to another coworker on the same company when the owner changes.

  • How to Find and Download Invoice Receipts

    Download PDF receipts for dues and event charges from Past Invoices.

  • How to Cancel Membership at Period End

    Quick pointer to the full cancellation walkthrough. Owner-only, keeps access through paid period.

  • How to Cancel Your Membership

    Cancel at period end yourself. Keeps full access until the paid-through date.

© 2026 Signal Hill Chamber of Commerce

HomeContactPrivacyTerms