Signal Hill ChamberHelp Center
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Getting Started
  • How to Contact Chamber Support
  • What to Include in a Support Request
  • How to Search the Help Center
  • How to Update Notification Settings
  • How to Access Sign In and Security Settings
  • How to Open a Direct Help Article Link
Your Profile & Company
  • How to Update Your Profile Photo
  • How to Update Company Information
  • How to Create an Additional Company Profile
Messaging & Notifications
  • How to Start a New Direct Message
  • How to Start a Group Message
  • How to Manage Notification Feed and Filters
  • How to Choose Email Notification Preferences
  • Why Am I Not Receiving Direct Message Emails?
Before You Join
  • How to Find Upcoming Public Chamber Events
  • How to Register for a Public Event as a Guest
  • What to Do If Guest Event Checkout Fails
  • How to Browse the Public Member Directory
  • How to Become a Member from the Public Website
  • How to Contact the Chamber from the Public Site
Events & Directory
  • How to Browse Companies and Members in Directory
  • Why Is the Members Tab Locked in Directory?
  • How to Register for Events and Track Attendance
  • Where Can I Find Board Meetings?
  • How to Find Past Events
Account & Access
  • Why Can't I Sign In to My Account?
  • How to Reset Password or Manage Google Sign-In
  • What to Do If Your Member Profile Is Not Linked
  • What If I Do Not Receive a Login Code or Prompt?
  • How to Sign In from the Public Site
  • How to Reset Password from the Sign-In Page
Billing & Membership
  • How to Open Billing Settings
  • How to Change Membership Tier
  • How to Change Chamber Support Level
  • How to Invite Coworkers and Manage Company Seats
  • How to Transfer Company Billing Ownership
  • How to Find and Download Invoice Receipts
  • How to Cancel Membership at Period End
  • How to Cancel Your Membership
FAQ & Troubleshooting
  • What File Types Can I Upload to Support Chat?
  • Why Did My Image Upload Fail in Support Chat?
  • How to Share Screenshots with Support
  • Common Fixes for Loading or Refresh Issues
  • How to Report a Bug with Steps and Screenshots
Help CenterYour Profile & Company

Your Profile & Company

Updating your personal profile, managing your company page, seats, and team members.

3 articles

  • How to Update Your Profile Photo

    Upload a headshot shown in the directory, events, messages, and comments.

  • How to Update Company Information

    Edit your company name, description, logo, address, socials, and gallery from Company Settings.

  • How to Create an Additional Company Profile

    Add a second business to your account. Each new company = its own membership and billing.

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