Messaging & Notifications
Direct messages, alerts, and notification preferences.
5 articles
How to Start a New Direct Message
Open Messages, click New Message, and pick a member. Built on Stream Chat.
How to Start a Group Message
Create a 3+ person chat with an optional name. Group messages don't trigger email alerts.
How to Manage Notification Feed and Filters
Filter your in-app feed by type, mark items read, and find the one email preference screen.
How to Choose Email Notification Preferences
Toggle event, activity, and DM emails on or off. Auto-saves.
Why Am I Not Receiving Direct Message Emails?
DM emails are delayed 15 minutes and cancel if you read the message first. Here's how to troubleshoot.